Do you train your models on our patient data?
No. Your practice's content — recordings, notes, documents, conversations — is never used to train DentistBrain or any third-party model. It lives in your UK tenant, encrypted at rest and in transit, and it's yours. You can export or delete everything at any time.
Does this replace our practice management software?
No. DentistBrain sits alongside SOE Exact, R4, Dentally, Carestream and the rest. We structure the clinical record; your PMS still handles appointments, charting, UDA submission and billing.
How long does onboarding take?
About two hours of your time, spread over a week. We load your templates, tone, SOPs and formulary in the first session, run a shadow day with one or two clinicians, then turn it on for the rest of the team.
What if the model says something clinically wrong?
DentistBrain is a documentation and reasoning aid — the final clinical decision is always the dentist's. Answers cite sources where they can, and every interaction is logged in the audit trail so it's easy to check what was said and when.
Is this safe to use in clinical practice?
DentistBrain is a documentation and reasoning aid, not a diagnostic tool — every output is a draft for a qualified clinician to review. Notes, consent phrasing and audit trail are designed to support good record-keeping practice, and every clinical answer cites GDC Standards or NHS England sources.
What does support look like?
A human you can email, a shared Slack or Teams channel for your practice, and a fortnightly clinical-model review. Early practices get a standing weekly call with a founder.
Can we leave? What happens to our data?
Cancel any month with 30 days' notice. Before the tenant is closed you get a full export — every note, transcript, template, in open formats. Thirty days after closure the tenant is deleted with a confirmation certificate.
Does it work across multiple sites?
Yes. Group practices run DentistBrain with organisation-level governance and per-site templates. SSO, SCIM and role-based permissions are included at every tier.